Shipping Policy

Shipping PolicySound Artifacts Vintage LLCLast Updated: December 10,2025Thank you for shopping with Sound Artifacts Vintage LLC. This Shipping Policy outlines how we process, package, and deliver orders placed through our online store.Order Processing Time• All orders are processed within 3–5 business days.• Orders placed on weekends or holidays will begin processing on the next business day.• You will receive a confirmation email once your order has been shipped.Processing times may be extended during high-volume periods or due to circumstances outside our control. We appreciate your patience.Shipping Rates & Delivery EstimatesShipping costs are calculated at checkout based on:• Your delivery address• Package size and weight• Selected shipping methodWe currently ship via major carriers such as USPS, UPS, and FedEx.Estimated delivery times are provided by the carrier and are not guaranteed.Vintage Item HandlingAs a vintage business, we take great care in packaging fragile and one-of-a-kind items. Some orders may require additional packaging materials to ensure safe delivery.We are not responsible for damage caused by the carrier, but we encourage customers to contact us if an order arrives damaged (see below).Domestic Shipping (United States)• We currently ship to all 50 U.S. states.• Delivery typically occurs within 3–10 business days after shipment, depending on your location and chosen shipping method.• Tracking information will be provided once your order ships.International Shipping (Optional section — remove if you do not ship internationally)If applicable:• International shipping rates and delivery times vary by destination.• Customers are responsible for all customs fees, duties, VAT, and import taxes.• Sound Artifacts Vintage LLC is not responsible for delays caused by customs processing.Order TrackingOnce your order has shipped, a tracking number will be sent to the email address provided at checkout. Tracking updates may take up to 48 hours to appear.Shipping Address AccuracyPlease ensure your shipping address is correct before submitting your order.Sound Artifacts Vintage LLC is not responsible for:• Packages delivered to incorrect or incomplete addresses• Delays caused by address errors• Additional fees resulting from carrier redeliveryIf you need to update your address, contact us as soon as possible at:soundartifactsvintage@gmail.comWe cannot guarantee changes after an order has been shipped.Lost, Stolen, or Delayed PackagesOnce a package has been handed to the carrier, it becomes the responsibility of the shipping provider.Sound Artifacts Vintage LLC is not liable for:• Lost shipments• Stolen packages• Carrier delays• Tracking inaccuraciesIf your package appears lost or delayed, we recommend contacting the shipping carrier directly. We are happy to assist with information needed for a claim.Damaged PackagesIf your order arrives damaged, please contact us within 48 hours with:• A description of the damage• Photos of the item and packaging• Your order numberEmail: soundartifactsvintage@gmail.comWe will work with you to find a suitable solution based on item availability and the situation.Local Pickup (Optional — delete if not offered)If Sound Artifacts Vintage LLC offers local pickup:• Local pickup options will appear at checkout.• Customers will receive an email with pickup instructions once the order is ready.Questions?For any shipping questions, please reach out:Sound Artifacts Vintage LLCEmail: soundartifactsvintage@gmail.com